Develop an excellent support system of mentors and employees.
They will become your team. To accomplish this, you’ll need to determine the qualities you want in an employee. Begin by thinking about your heroes. Write down the names of two or three people, past or present, that you admire. Then, list the characteristics that you admire in those people. Are there some commonalities between them? If so, these may be the qualities you want your employees to exhibit. And they will likely be the same qualities that you admire in your mentors. Lisa Cini, president/owner of Mosaic Design Studio, is a great example of how this works. She’s done a fabulous job of developing a strong support system of mentors and employees. “Not only did the mentors allow me to learn from them, but they also provided a safe place to express excitement, fears and concerns,” she says. At the same time, Lisa makes [...]